We're a full service agency specialising in award-winning UX, Design & Development

Made with ❤️ from the Netherlands & Australia.

Pop Trading Company

We migrated POP's website to Shopify, adopting their clean, minimal branding and utilising the amazing photography and videography on hand. In addition to the new website, we synced their accounting software, online catalogue, and in-store Point of Sale system.

LUX Nijmegen

LUX Nijmegen is the largest arthouse in Europe, featuring seven cinemas, a theatre hall, a multifunctional studio, and a café. As a cultural institution, LUX is known for its curated programming, thought-provoking events, and strong community presence. However its existing digital platform failed to reflect this identity and cultural significance - the website was outdated, difficult to navigate, and provided a frustrating ticketing experience.

LeapFrog

Studio 3AM are one of our long term graphic design partners. A sydney based design studio, they realise designs for the likes of Sony, Porsche and TEDX.

Orkest Phion

As a cultural organisation with a broad and diverse audience, Phion needed a digital platform that could clearly communicate their programme while actively supporting ticket sales.

We're a full service agency specialising in award-winning UX, Design & Development

CASE STUDIES:

Ticket sales increased by 22%

Since the relaunch of the LUX website, ticket sales have grown by more than 20%
LUX Nijmegen

Monthly revenue up 41% since relaunch

Since relaunching Pop's new website, their monthly revenue has skyrocketed.
POP Trading Company

+26% more visitors since launch

Our digital solutions helped LeapFrog Investments reach over 100 million more people since 2022.
LeapFrog Investments

Featured work

We work with various systems across a range of devices and always choose the most suitable platform for each project's unique needs. Below is a curated sneak peak of completed and ongoing projects.

LUX Nijmegen

Strategy, UX Design, Web Design, Web Development

LUX Nijmegen

Strategy, UX Design, Web Design, Web Development

Orkest Phion

Design, Strategy, UX Design, Web Development

Orkest Phion

Design, Strategy, UX Design, Web Development

Dier&Recht

Strategy, Web Development

Dier&Recht

Strategy, Web Development

Pop Trading Company

Design, Strategy, Web Development

Pop Trading Company

Design, Strategy, Web Development

Design Thinkers Academy

Analytics, Marketing, SEO, Strategy

Design Thinkers Academy

Analytics, Marketing, SEO, Strategy

What we do

Instance is a digital creative agency that builds close working partnerships. We collaborate with and support your team to ensure your product is beautiful, achieves your goals, and helps grow your business.

Digital Strategy

Collaborative research, planning & discovery

Graphic, Web UI/UX Design

Full service design agency

Web & App Development

Industry leading web & app development

e-commerce

We do the hard work for you

Strategy - it all starts with a plan

Discovery, Research and Digital Strategy, the vital first steps. We get to know your business, industry & market and dig into the nitty-gritty of what makes you tick. Through collaborative research, workshops and consultation we determine the best way to strategically meet the goals of your company.

With our information architecture established, we use user personas & user journeys to begin to build a digital strategy and framework for your project that we will continue to iterate throughout production.

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Strategy

We are digital problem solvers

We design digital products to help your team achieve its goals through a collaborative design process that builds upon a solid digital strategy. We start to solve the design challenges of your project through moodboards, sketching, wireframes and interactive prototyping to build a comprehensive design plan.

Building upon these prototypes while working closely with your team, we execute a design layer that brings your product to life. All our design solutions are research and data driven, produced with scaling in mind, and are consistent/integrated across all aspects of your greater marketing strategy.

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Design

Industry leading web dev

Our experienced development team will analyse the requirements of your project and choose the most appropriate solution for its specific set of development challenges. Our builds are scalable by nature and produced with the long term in mind, anticipating future feature requirements and decisions.

Whether your product is a single page application, headless, managed with a CMS,  integrates a CRM or involves big data with multiple interfaces, our team has the knowledge to take it on and make sure it thrives.

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Development

E-commerce: we do the hard work for you

We understand the challenges of setting up, maintaining and scaling e-commerce in 2022. Whether it’s strategy, marketing or custom theme development, we’ll guide you through each step of the process so you can concentrate on what you’re good at; growing your online business.

Certified Shopify partners with 10 years combined experience, we are also well versed in the integration of Point of Sale systems, seamless accounting software connections, and the migration from one platform to another.

 

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E-commerce

Whether you’re a company looking for a full service digital partner or a design team looking for a development partner, don’t hesitate to reach out!