A new beginning for an amazing organisation

We partnered with Dier&Recht to rethink and rebuild their website with a strong focus on usability, clarity, and long-term control. The project began with a series of collaborative UX workshops, allowing us to fully understand Dier&Recht’s organisation, goals, and audience. These sessions created a shared foundation and ensured that strategic decisions were grounded in real needs rather than assumptions. We supported Dier&Recht throughout the entire process, from early research and strategy to design and technical implementation. By working closely with the internal team, we translated abstract goals into concrete structures, components, and workflows that are easy to use and maintain.

We developed a flexible website that can evolve alongside the organisation for years to come, easily adjusted and added to as need be. The project resulted in a powerful, component-based system that gives Dier&Recht control over their content, while ensuring a consistent, accessible experience for users. Design and development were approached as a single, integrated system, allowing strategy, usability, and technology to reinforce one another.

Project Goals

A key objective for Dier&Recht was to create a website that clearly communicates their work while remaining accessible to a broad audience. Existing content and structures made it difficult to guide users effectively and limited the team’s ability to adapt the website as their needs evolved.

From a UX perspective, the focus was on understanding users and simplifying complex information into clear, intuitive journeys. From a technical standpoint, the goal was to establish a component-based system that gives Dier&Recht full control over content creation without ongoing reliance on developers.

Approach & Key Activities

UX Workshops & Research

We started the project with collaborative UX workshops involving key stakeholders from Dier&Recht. Together, we explored the organisation’s goals, audience groups, and challenges. These sessions helped align internal perspectives and identify priorities for both content and functionality.

This collaborative approach ensured that decisions made later in the process were well-informed and supported across the organisation.

Information Architecture & UX Design

Insights from the workshops were translated into a clear information architecture and UX framework. We restructured navigation and page flows to help users quickly understand where they are, what Dier&Recht does, and how they can engage.

Throughout the design phase, we focused on clarity, accessibility, and real-world usability, ensuring the experience works across devices and content types.

Design System & Components

To support flexibility and consistency, we designed a modular system of reusable components. These components allow pages to be built in multiple ways while maintaining a coherent visual and structural language.

This system empowers the Dier&Recht team to create and update content independently, without compromising on usability or design quality.

Web Development

We developed the website as a robust, component-based platform focused on performance, accessibility, and maintainability. The system was designed to be intuitive for non-technical users, making it easy to manage and expand content over time.

As a result, Dier&Recht now has a future-proof website that supports growth and evolving requirements without requiring frequent redevelopment.

Results & Impact

The new website provides clearer user journeys and a more structured presentation of information, helping visitors find relevant content more easily. Internally, the team benefits from a streamlined content management experience that reduces complexity and increases autonomy.

The component-based approach also establishes a strong foundation for future features, campaigns, and improvements.

By combining collaborative UX research, thoughtful design, and a strong technical foundation, we delivered a digital platform that supports both Dier&Recht’s mission and their operational needs. The result is a clear, accessible, and flexible website that puts control back in the hands of the organisation.

About Instance

We are Instance, a design and development agency specialising in UX research, web design, and scalable digital systems. We work closely with organisations to create digital products that are clear, purposeful, and built to last.